AIRPORT TRANSPORTATION POLICIES, SAFTEY AND CANCELLATIONS

All cancellations must be made 24 hours prior to pick up.

This allows us to continue to offer competitive rates and high quality service. We ask our clients to understand that no shows and last minute cancellations not only cost our company and drivers money, but our clients as well. Please note our specific policies for your type of reservation.

Cancellations made within the allotted 24 hour time frames are entitled to a full refund of the base rate. Cancellation and processing fees of 20% will be applied and are non-refundable. Due to our round trip discounts, after one way is completed on round trip reservations, the return trip charges will be non-refundable. Holidays are excluded, all charges and fees including drivers anticipated gratuity are non-refundable for cancellations regarding reservations falling on holidays.

*Note: All cancellations less than 24 hours prior to the pick up will be charged the full price for the reservation.

Weather

Even though EZ MountainTaxi and Limo fleet consists of 4WD SUV’s and in the case travel is too dangerous due to weather conditions that are unsafe for passengers, EZ MountainTaxi and Limo is not responsible for delays or the termination in winter caused by unsafe road conditions. Additional fees may apply for weather conditions resulting in hazardous or difficult driving conditions, particularly for mountain area and resort trips.

Cancellations

All cancellations must be made 24 hours prior to pick up time. So that we may continue to offer our competitive rates and high quality of service, we ask our clients to understand that no shows and last minute cancellations not only cost the company and our drivers time and money, but our clients as well. Please note our specific policies for your type of reservation.
Cancellations for reservations must be made 24 hours prior to the pick up time.
Cancellations within the allotted 24 hour frames are entitled to a full refund of the base rate. Cancellation and processing fee of 20% of the base rate will be non-refundable. Due to round trip discounts, after initial run is complete on round trip reservations, the return trip charges will be non-refundable. Holidays are excluded, all charges and fees including drivers anticipated gratuity are non-refundable for cancellations regarding reservations falling on holidays.

* Note: For all cancellations less than 24 hours prior to the pick up time, it will be a full charge for the reservation.

Liability

EZ Mountain Taxi and Limo is not liable in the event of mechanical breakdown and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. We are not responsible for articles left in the vehicle. Under age consumption of alcohol is prohibited. Possession or use of drugs in any of the vehicles is prohibited. Vehicles cannot be loaded beyond seating capacity. Not responsible if client reserves vehicle type that cannot accommodate all passengers or luggage. Once reserved vehicle is dispatched for pick up, charges and fees are non-refundable in regards to passenger error in vehicle capacity. Not responsible if client did not view full policy description. All policies still apply.

Wait Time

Airport arrivals have 45 minutes free wait time for all Domestic or International flights from the official posted arrival time. Any additional wait time will be charged in 15 minutes increments based on the hourly rate for that particular vehicle. For all other reservations, 20 minutes of free wait time is given. Any additional wait time will be charged in 15 minutes increments based on the hourly rate for that particular vehicle.

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